مزایای نهایی نگهداری یک پایگاه داده CRM متمرکز و تمیز
با این حال، در زمان حاضر، بسیاری از کارها دارند که پایگاههای اطلاعاتی را میتوان برای مراقبت از خود نگهداری کرد و در نتیجه مدیریت و هماهنگی همه چیز را به دردسر میاندازند. صادر کردن داده ها از یک پلتفرم نرم افزاری به پلتفرم دیگر و تلاش سخت برای حل وابستگی ها و تضادها می تواند واقعاً دست و پا بگیرد، به ویژه زمانی که با حجم بسیار زیادی از آن ها سر و کار دارید. بنابراین، توصیه میشود که نگهداری یک پایگاه داده را تمرین کنید، یک مخزن برای حفظ دادههای مفید، نرمافزاری که در پایگاه داده CRM تمام میکنیم.
در اینجا آمده است که چگونه یک پایگاه داده می تواند شما را در کارآمدتر کردن عملیات تجاری خود در مدت زمان کمک کند.
منابع داده بد شکست 30 درصد از کل سرنخ ها می شود - Cyber Sphere (2017) برای توییت کلیک کنید
استراتژیهای بازاریابی درونگرا سرنوشت صدها مؤسسه تجاری (برای بهتر شدن) را در سراسر جهان تغییر داده است. با این حال، این نیز درست است، که همه سرنخ های تولید شده مفید نیستند. علاوه بر این، علاوه بر سرنخها و مشتریان بالقوهتان، رقبای زیادی را نیز خواهید دید که فرمهای شما را پر میکنند، فقط برای اینکه احساس خدمات شما را بیابند و در نهایت سعی میکنند در سیستم نرمافزار مدیریت سرنخ آنلاین، راهی را به پایگاه داده مشتریان خود باز کنند.
علاوه بر این، فروشندگانی که هدف منحصر به فردی از تبلیغ شرکت شما دارند، ممکن است به پایگاه داده CRM شما نفوذ کنند و بدون اینکه به مشتری بودن شما فکر کنند در آنجا باقی بمانند.
Therefore, over a span of time, if you do not periodically clean your customer database, it will eventually accumulate unsought for data that can become a problem in the long haul.
Here are a few steps that you can take in the attempt to make your CRM database cleaner and therefore more optimized.
- Delete Inactive Contacts
Implementing an easy to use CRM solution is indeed a step in the right direction, however, in order to maximize upon customer relationships, and productivity, you should always keep a tab on your customer database in CRM. Contacts, that have remained inactive and silent for an extended period of time should be essentially pruned, if and when it is viable to delete their records. Since, hopelessly following leads that are clearly not interested in your offerings can be very damaging for your company’s reputation over time.
- Identify Duplicates
Your marketing database software is the golden key to your company’s success, and that is why it needs to be kept clean and efficient at all times. Therefore, it is most needed that you must ensure that every single duplicate identification is removed from your CRM database. It is a common fact that as soon as your business grows and gains a reputation, it is inevitable that duplicate information will start piling up in your customer database in CRM.
Therefore, it is advisable that you must run a periodic check on your CRM database to find and remove duplicate entries or scrutinize both the lead and customer records and after finding out which entry has better information, merge both the records for optimal performance of your customer relationship software system.
- Set Up Alerts
Any good easy to use CRM database software allows its user to set up alerts that trigger when certain actions take place so that you keep everything under check. For example, with پارس ویتایگر CRM you can use time-saving tools like “Manage Duplicates” and “Merge Duplicates” that can prove to be essential in a scenario where two customers or leads have the same name, last name but different phone numbers or emails.
- Uniformity Is Key
A CRM database cannot remain clean if uniformity is not maintained- and by no means is it a child’s play. For an example, let us assume that you allow your leads to type their country where they reside instead of allowing them to choose from a drop-down list. In this case you will eventually find a lot of inconsistency in your database, as people hailing from the United States of America, will provide you entries like “USA”, “US”, “U.S.A”, “U.S” and others which will be a sucker blow to your CRM database’s uniformity that can only be rectified by manual correction of data.
- Say No-No to Junk Contacts
Your CRM database will inevitably have anonymous leads that will enter fake email addresses like asdfglkjh@gmail.com or blahblah1234@hotmail.com. These junk lead data often pollutes the CRM database, which a good CRM software can run a search and identify and thereafter remove or suspend the information from the online lead management system.
- Monitor Email Campaign Results/Feedback
Lastly, it is also recommended that you should keep a close watch on your email campaign’s results and look for opt-outs and, bounced emails. Because based on your findings and observations, you can clean your CRM database after every email campaign is fired for optimal utilization of the resources in your CRM database.
Now that we have learned how to keep a CRM database clean, let us talk about some of the tangible benefits of why you must do so, and what payback a clean CRM database can offer for the growth of your business.
- Cut Costs
One of the most pertinent benefits of having a clean CRM database is that it saves your business a lot of money. No one wants to send emails to addresses that do not even exist. Therefore, when you run a periodic check on your CRM database to maintain a clean repository, your email list delivers positive results.
- Precise campaign stats
If your contact database in CRM contains erroneous email addresses, several emails that you send will never be opened, or engaged, which as a result will never be able to paint an accurate result of email campaign’s statistics or your marketing efforts. Whereby, a clean database in CRM, which is devoid of any unwanted lead and customer records, will go a long way in ensuring that your campaign stats are authentic and thereby help you to create your business strategies accordingly.
- Sender reputation protection
Spam complains, and bounce rates determine how good your reputation is as a sender of your emails, which plays an important factor in email deliverability. Therefore, keeping a clean CRM database ensures that your sender reputation remains protected and trusted by email marketing services.
- Elevate Revenue And Conversion Rates
Finally, a clean CRM database helps in avoiding a bad sender reputation whereby the chances of emails being placed in the spam folder (instead of the inbox) more frequently is reduced to a lot extent. Therefore a clean database, which engages people, is bound to increases conversion rates and thereby revenue which is the bottom-line for the growth of any business today.
Conclusion
Therefore, implementing an easy to use CRM system, which ensures that the customer database in CRM remains devoid and clean of any unwanted errors can be a real asset to the organization. A Converged CRM like پارس ویتایگر can easily bring an end to all data management worries as پارس ویتایگر is the one-stop-solution for online lead management that can save your resources by targeting the most deserving leads.
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